Privacy Policy

Last Updated: Nov 27, 2025

At Packnest, we care about your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (Pack-nest.com) or purchasing our products, you agree to the practices described below.

1. Information We Collect

1.1 Personal Information

We collect personal information you provide directly to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment information (processed securely through third-party providers)

1.2 Automatically Collected Information

When you browse our site, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our site

  • Cookies & tracking data

This helps us improve website performance and user experience.

1.3 Order & Account Information

If you place an order or create an account, we collect details related to:

  • Order history

  • Preferences

  • Communication history

  • Tracking and shipping data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you (order updates, support, promotions)

  • Improve our products and website

  • Personalize your shopping experience

  • Detect and prevent fraudulent activities

  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools to:

  • Enable website functionality

  • Remember your preferences

  • Analyze traffic and user behavior

  • Provide personalized ads on platforms like Google, Facebook, and Instagram

You can disable cookies in your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties to run our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Email/marketing platforms

  • Website hosting & analytics providers

  • Fraud-prevention tools

These companies only have access to the data they need to perform their services.

5. Data Protection & Security

We implement security measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Limited data access by authorized personnel only

  • Regular security updates and monitoring

However, no method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing emails

  • Disable cookies

  • Request a copy of your data

To exercise your rights, contact us at [email protected].

7. Children’s Privacy

Our website and products are not intended for children under 13.
We do not knowingly collect personal information from children.

8. Links to Third-Party Websites

Our site may contain links to other websites.
We are not responsible for the privacy practices of those sites.
We encourage you to review their privacy policies before sharing your data.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or want to request data changes, you can contact us:

📧 Email: [email protected]
🌐 Website: www.pack-nest.com

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